8. By 2020, requests from connected actors to delete tweets were routine. One executive would write to another: “More to review from the Biden team.” The reply would come back: “Handled.” pic.twitter.com/mnv0YZI4af
11. This system wasn't balanced. It was based on contacts. Because Twitter was and is overwhelmingly staffed by people of one political orientation, there were more channels, more ways to complain, open to the left (well, Democrats) than the right. https://t.co/sa1uVRNhuHpic.twitter.com/K1xmqQ0TrD
17. On October 14, 2020, the New York Post published BIDEN SECRET EMAILS, an expose based on the contents of Hunter Biden’s abandoned laptop: https://t.co/q4zaMw6aVV
18. Twitter took extraordinary steps to suppress the story, removing links and posting warnings that it may be “unsafe.” They even blocked its transmission via direct message, a tool hitherto reserved for extreme cases, e.g. child pornography.
19. White House spokeswoman Kaleigh McEnany was locked out of her account for tweeting about the story, prompting a furious letter from Trump campaign staffer Mike Hahn, who seethed: “At least pretend to care for the next 20 days.” pic.twitter.com/CcXTfsdzCT
20.This led public policy executive Caroline Strom to send out a polite WTF query. Several employees noted that there was tension between the comms/policy teams, who had little/less control over moderation, and the safety/trust teams: pic.twitter.com/0IFnVPCOgY
can see the confusion in the following lengthy exchange, which ends up including Gadde and former Trust and safety chief Yoel Roth. Comms official Trenton Kennedy writes, “I'm struggling to understand the policy basis for marking this as unsafe”: pic.twitter.com/w1wBMlG33U
26. By this point “everyone knew this was fucked,” said one former employee, but the response was essentially to err on the side of… continuing to err. pic.twitter.com/2wJMFAUBoe
28. To which former Deputy General Counsel Jim Baker again seems to advise staying the non-course, because “caution is warranted”: pic.twitter.com/tg4D0gLWI6
30. In one humorous exchange on day 1, Democratic congressman Ro Khanna reaches out to Gadde to gently suggest she hop on the phone to talk about the “backlash re speech.” Khanna was the only Democratic official I could find in the files who expressed concern. pic.twitter.com/TSSYOs5vfy
Gadde replies quickly, immediately diving into the weeds of Twitter policy, unaware Khanna is more worried about the Bill of Rights: pic.twitter.com/U4FRLYYPaY
32.Khanna tries to reroute the conversation to the First Amendment, mention of which is generally hard to find in the files: pic.twitter.com/Tq6l7VMuQL
33.Within a day, head of Public Policy Lauren Culbertson receives a ghastly letter/report from Carl Szabo of the research firm NetChoice, which had already polled 12 members of congress – 9 Rs and 3 Democrats, from “the House Judiciary Committee to Rep. Judy Chu’s office.” pic.twitter.com/UpBoq97QkB
34.NetChoice lets Twitter know a “blood bath” awaits in upcoming Hill hearings, with members saying it's a "tipping point," complaining tech has “grown so big that they can’t even regulate themselves, so government may need to intervene.” pic.twitter.com/2EE1NlWQ5k
36.Twitter files continued: "THE FIRST AMENDMENT ISN’T ABSOLUTE” Szabo’s letter contains chilling passages relaying Democratic lawmakers’ attitudes. They want “more” moderation, and as for the Bill of Rights, it's "not absolute" pic.twitter.com/cWdNYIprp8
The problem with the "hacked materials" ruling, several sources said, was that this normally required an official/law enforcement finding of a hack. But such a finding never appears throughout what one executive describes as a "whirlwind" 24-hour, company-wide mess. pic.twitter.com/aONKCROEOd
